.svg){kind=small}
CASE STUDY
GDPR Compliance and Data Privacy Programme for an EdTech Platform
Delivered a full GDPR compliance programme for a pan-European EdTech platform with 4 million users, covering data mapping, DPIAs, consent management, and staff awareness training.
THE BRIEF
A Pan-European EdTech Platform Needed Full GDPR Compliance
A pan-European EdTech platform with 4 million users — many of them children — had received a regulatory enquiry from a supervisory authority citing concerns about consent management and data retention practices. A full GDPR compliance programme was required urgently.
- Regulatory enquiry from a supervisory authority requiring formal response
- No data processing register or records of processing activities maintained
- Consent mechanisms for minor users did not meet Article 8 requirements
- Data retention policies were undocumented and inconsistently applied
Our mandate was to deliver end-to-end GDPR compliance — from data mapping and DPIAs to consent mechanisms and staff training.
Services Used:
TESTIMONIAL
“Encyphers guided us through a very complex GDPR programme involving millions of user records, including children. Their expertise and calm approach transformed a regulatory crisis into a genuine competitive advantage. We now lead the market on data privacy.”
Emma Schultz
Chief Privacy Officer, EdTech Platform
SNAPSHOTS
GDPR Programme Milestones
THE CHALLENGE
The Compliance Gaps They Faced
Processing data for 4 million users, many of them children, with no formal compliance framework:
- No records of processing activities covering 140+ data processing operations
- Consent for minors collected without parental verification mechanisms
- Data shared with 35 third-party processors without adequate DPAs in place
- Staff had no GDPR training — 0% completion rate on any privacy awareness programme
A supervisory authority investigation was underway and formal enforcement action was a credible risk without rapid, demonstrable remediation.
THE SOLUTION
The Privacy Programme We Delivered
We delivered a comprehensive GDPR compliance programme in 16 weeks:
- Completed full data mapping across all 140+ processing operations
- Redesigned consent mechanisms to meet Article 8 parental consent requirements
- Drafted and executed DPAs with all 35 third-party processors
- Delivered GDPR awareness training achieving 94% staff completion
The supervisory authority enquiry was formally closed with no enforcement action taken.
THE RESULTS
Real Outcomes That Build User Trust
Privacy improvements that protect 4 million users
Regulatory Enquiry Closed
The supervisory authority formally closed its investigation with no enforcement action — attributing the closure to the remediation programme.
Full Data Inventory Complete
All 140+ processing operations are now documented in a maintained records of processing activities register.
Parental Consent Compliant
New Article 8-compliant consent mechanisms for minor users were designed, implemented, and validated by privacy counsel.
All 35 Processor DPAs Executed
Data processing agreements with all third-party processors were drafted and executed within the programme timeline.
94% Staff Training Completion
GDPR awareness training was completed by 94% of all staff within 8 weeks — compared to 0% prior to the programme.
Privacy as Competitive Advantage
The platform now markets its privacy credentials to users and parents, with privacy certifications prominently featured.
Contact us
Let's Start Building Your Digital Product
Have questions or are ready to build AI-powered web, ecommerce, or digital solutions? Encyphers helps startups & enterprises create scalable digital products. We respond within 24 hours.
Connect quickly with:
“Encyphers delivered a complete digital transformation for our retail business, combining AI-powered systems, cloud infrastructure, and ecommerce solutions into one fully scalable and high-performance ecosystem. Their strategic approach significantly improved efficiency, customer experience, and overall business growth.”
Tell Us About Your Project
Share your requirements or challenges, and our team will design a tailored solution aligned with your business goals.
Contact us
Let's Start Building Your Digital Product
Have questions or are ready to build AI-powered web, ecommerce, or digital solutions? Encyphers helps startups & enterprises create scalable digital products. We respond within 24 hours.
“Encyphers delivered a complete digital transformation for our retail business, combining AI-powered systems, cloud infrastructure, and ecommerce solutions into one fully scalable and high-performance ecosystem. Their strategic approach significantly improved efficiency, customer experience, and overall business growth.”
Work With Us
Book a Demo
Discover what Encyphers can do for you. Let's walk through our capabilities and find the right fit for your business.
Talk to an expertExplore Career Opportunities
Join Encyphers's team of innovative professionals building the next generation of enterprise digital products.
View open positions