Ecommerce Consulting

Templates cap what your store can become before you choose a platform.

Recognized By
Tech Excellence Awards
Global Business Tech Awards 2025
Clutch

From AI Pilots To ROI How Growing Businesses Use AI Workflows

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Our Clients

Ecommerce Business Consultants on Demand

Most brands need fewer opinions and more advisors who see the whole store. Encyphers brings platform, data, marketing and operations specialists into one team, so every recommendation is weighed against margin, effort and risk. Whether you sell direct, wholesale or both, our ecommerce consulting services start with evidence and end with fixes your team can ship.

The Ecommerce Services We Provide

As an established ecommerce solutions company, we structure our services around where a business is in its commerce journey, from early strategy through post-launch optimization. Every engagement is scoped around your catalog and growth plans.

Ecommerce Consulting Services

Before development begins, our consultants evaluate your business model and growth plans to recommend the right platform. As a professional ecommerce services provider, we handle audits and a phased implementation roadmap.

Ecommerce Development Services

We build ecommerce solutions on the platform that fits your business, not a one-size-fits-all template. Our team handles front-end and back-end development, custom features, and third-party integrations for stores built to scale.

Headless Ecommerce

For businesses that need speed and flexibility beyond a traditional platform, we build headless ecommerce architecture, decoupling the front end from the back-end commerce engine to deliver custom storefronts and apps without limits.

B2B Ecommerce

For businesses selling wholesale or through negotiated accounts, we build ecommerce business solutions with tiered pricing, account-based access, bulk ordering, and quote-to-cash workflows standard checkout flows don't cover.

Ecommerce Migration Services

Replatforming carries real risk: lost SEO equity, broken integrations, and downtime during peak sales periods. As an experienced ecommerce solution provider, our migration services are built around zero data loss and minimal downtime.

Ecommerce App Development Company

As an ecommerce app development company, we build custom apps and integrations that extend your storefront's core functionality, from checkout enhancements to internal tools your standard platform features don't already cover.

Ecommerce SEO

Our ecommerce SEO services cover technical fixes, site structure, and on-page optimization built for how ecommerce platforms handle URLs and product pages, helping your store get found by the customers already searching for what you sell.

Ecommerce Website Developer

As an experienced ecommerce website developer, we build storefronts from the ground up, handling everything from information architecture to front-end development, so your store performs well and reflects your brand accurately.

Free Ecommerce Store Audit

Get every revenue leak in your store listed, priced in dollars and ranked by payback, then walk through each fix with a senior ecommerce consultant before next quarter’s budget locks.

Our Clients:
Family Dollar, Steel And Pipes

Where Is Your Ecommerce Store Leaking Revenue?

Challenge

Shoppers add products to the cart and then leave. Unexpected shipping costs, forced account creation, slow payment steps, and missing payment methods each give a buyer a reason to stop at the final step.

Solution

  • Audit every checkout step for friction and drop-off
  • Surface shipping costs and delivery dates earlier in the journey
  • Recommend guest checkout and the payment methods your buyers expect
  • Set up funnel tracking so each fix is measured, not assumed

From AI Pilots To ROI How Growing Businesses Use AI Workflows

Read More

From AI Pilots To ROI How Growing Businesses Use AI Workflows

Read More

Ecommerce Consulting Ahead of Every Platform

Encyphers ecommerce consulting services put a senior advisor on your revenue problem within days. We audit platform, catalog, checkout, tracking and channel spend as one system, then name the three moves that return the most profit.

Diagnosis matters because most stores fund the wrong fixes. Ad budgets rise while feeds starve Shopping campaigns, filters bury bestsellers and GA4 double counts orders. Our ecommerce consultant team prices every leak before work starts.

You receive owners, deadlines and revenue tied KPIs instead of a slide deck. When execution follows, Encyphers developers and marketers build on Shopify, BigCommerce, Adobe Commerce, Salesforce or WooCommerce with no handoff gap.

Ecommerce Strategy
150+Web development projects delivered
10+Years delivering enterprise web development
300+Global clients
GlobalDelivery across multiple regions
400+Expert developers

Consulting Trust From DTC Labels to Distributors

Retailers, wholesalers and manufacturers call on our ecommerce consulting firm when revenue stalls, a replatform decision looms or leadership needs proof before funding another build. Each engagement starts with a store diagnosis and ends with fixes ranked by payback, so every logo here marks real commercial gains.

MSBA
Family Dollar
Steel and Pipes
SimpliFed
Heartbeat
Source2
STC Pay
Valis Bioscience
Astrazeneca
BVC
MSBA
Family Dollar
Steel and Pipes
SimpliFed
Heartbeat
Source2
STC Pay
Valis Bioscience
Astrazeneca
BVC
MSBA
Family Dollar
Steel and Pipes
SimpliFed
Heartbeat
Source2
STC Pay
Valis Bioscience
Astrazeneca
BVC
MSBA
Family Dollar
Steel and Pipes
SimpliFed
Heartbeat
Source2
STC Pay
Valis Bioscience
Astrazeneca
BVC
MSBA
Family Dollar
Steel and Pipes
SimpliFed
Heartbeat
Source2
STC Pay
Valis Bioscience
Astrazeneca
BVC
MSBA
Family Dollar
Steel and Pipes
SimpliFed
Heartbeat
Source2
STC Pay
Valis Bioscience
Astrazeneca
BVC

Ecommerce Consulting Client Results

Industrial Supplier

B2B commerce consulting that moved 1,800 wholesale accounts to self serve reordering with contract pricing and ERP stock.

64%Reorders Now Online
11Hours Saved per Rep
Industrial Supplier case study

DTC Outdoor Apparel

Platform verdict and replatform plan from Magento to Shopify Plus, cutting platform and app spend while lifting conversion.

38%Lower Platform Costs
21%Conversion Rate Lift
DTC Outdoor Apparel case study

Skincare Label

Analytics rebuild reconciling GA4, Meta and Shopify revenue, then moving paid budget toward the highest margin product lines.

29%Lower Cost Per Order
100%Tracking Accuracy
Skincare Label case study

Furniture Retailer

Checkout and PDP audit on high ticket orders, adding financing, delivery estimates and swatch requests to reduce abandonment.

33%Fewer Checkout Exits
18%Higher Order Value
Furniture Retailer case study

Supplement Brand

Retention focused consulting that rebuilt subscription offers, churn triggers and replenishment emails around reorder timing.

26%Lower Churn Rate
2.4xRepeat Order Revenue
Supplement Brand case study

Auto Parts Retailer

Fitment data and catalog navigation for 60,000 SKUs, cutting wrong part returns and lifting organic category traffic.

47%Fitment Returns Cut
52%More Organic Traffic
Auto Parts Retailer case study
View All Case Studies

Ecommerce Consulting Firm Platform Audit

Compare Shopify Plus, BigCommerce, Adobe Commerce and Salesforce on cost, fit and risk before any vendor sends a contract.

Our Clients:
Family Dollar, Steel And Pipes

Ecommerce Consulting Engagement Models

Engagements are structured around the decision in front of you, from a one-time audit to an ongoing advisory partnership.

Fixed-Scope Audit

A defined assessment of your store, systems, or platform options, delivered as prioritized findings and recommendations within an agreed timeline.

Strategy And Roadmap Engagement

A deeper engagement that combines audit, platform advisory, and business case work into a phased roadmap ready for budgeting and delivery.

Ongoing Advisory Retainer

Continuing access to ecommerce consultants for growth planning, vendor reviews, and decision support as your commerce operation evolves.

Consulting With Implementation

Consultants stay engaged through delivery, working with the ENCYPHERS development team or your own to keep the build aligned with the plan.

Industry Specific Ecommerce Growth Strategies

Fashion and Apparel

Apparel brands lose margin to size driven returns, markdown dependence and social traffic that browses without buying. We restructure size and fit data, sharpen filters, align drop calendars with paid media and email, and model return cost by category, so collections sell through at full price and repeat buyers return for each release.

Learn More
Lookbook Homepage Design
Apparel Brand
Lookbook Homepage DesignEditorial homepage sections that merchandise a collection the way a lookbook does, not a product grid.
Size & Color Filtering
Collection UX
Size & Color FilteringFast collection filtering by size and color, tested on the phone screens most shoppers actually use.

Our Ecommerce Consulting Process

A six-stage process that moves from evidence to a roadmap your team can act on.

We interview leadership, sales, operations, and support teams to understand goals, constraints, and how the business sells today.

Discovery And Stakeholder Interviews
Store And Systems Audit

We review the storefront, analytics, app stack, and connected systems to find performance gaps, revenue leaks, and manual work.

We study customer behavior, competitors, and channel performance to identify where demand and margin opportunities sit.

Customer And Market Analysis
Platform And Architecture Recommendation

We recommend the platform, integrations, and architecture that fit your requirements and multi-year cost of ownership.

We turn findings into a phased roadmap with budgets, timelines, and the expected impact of each initiative.

Roadmap And Business Case
Implementation Support And Measurement

We support delivery by our team or yours, then track results against the agreed metrics and refine the plan.

Why Choose ENCYPHERS
For Ecommerce Consulting

01

Strategy Before Platform

We start with your business model and growth plans, then recommend technology, never the other way around.

02

Platform-Agnostic Advice

We work across Shopify, Adobe Commerce, BigCommerce, and headless stacks, so recommendations follow your needs.

03

Consultants Who Also Build

Our advice is grounded in delivery experience, so every roadmap is realistic to build, budget, and maintain.

04

Evidence-Based Recommendations

Every finding is backed by analytics, audit data, or customer research rather than opinion or trends.

05

B2B And B2C Depth

We advise on consumer, direct-to-consumer, and wholesale models, including the integrations each one depends on.

06

Integration-First Thinking

We plan ERP, CRM, PIM, and fulfillment connections early, before they turn into costly mid-build surprises.

07

Measurable Outcomes

Every initiative is tied to a metric such as conversion, order value, or fulfillment time, so progress is visible.

08

Flexible Delivery

Take the roadmap in-house, work with another partner, or have ENCYPHERS build it. The plan works either way.

Ecommerce Consulting Vs Going
Straight To Development

Many businesses go straight to a development agency and start building. That works when the requirements are already clear. When the platform, integrations, or growth plan are still open questions, starting with ecommerce consulting costs less than rebuilding a store that was planned around the wrong assumptions.

Consulting-Led (ENCYPHERS)

Build-First Approach

Starts with an audit of your catalog, systems, customers, and current performance data.

Recommends a platform based on requirements, integrations, and multi-year cost of ownership.

Maps ERP, CRM, and fulfillment integrations before any development budget is committed.

Delivers a phased roadmap with priorities ranked by expected revenue impact.

Defines success metrics up front, so every release is measured against clear targets.

Leaves your team with documented decisions it can build on in-house or with any partner.

Starts with design and development, often before requirements are fully understood.

Usually defaults to the platform the agency already specializes in building on.

Discovers integration gaps mid-build, when changes cost the most time and budget.

Delivers features in the order they are built, not the order they create value.

Measures success by launch date rather than conversion, revenue, or efficiency.

Leaves key decisions undocumented, tying future changes to the original vendor.

Ecommerce Consulting Vs Going
Straight To Development

Many businesses go straight to a development agency and start building. That works when the requirements are already clear. When the platform, integrations, or growth plan are still open questions, starting with ecommerce consulting costs less than rebuilding a store that was planned around the wrong assumptions.

Consulting-Led (ENCYPHERS)

Build-First Approach

Starts with an audit of your catalog, systems, customers, and current performance data.

Starts with design and development, often before requirements are fully understood.

Recommends a platform based on requirements, integrations, and multi-year cost of ownership.

Usually defaults to the platform the agency already specializes in building on.

Maps ERP, CRM, and fulfillment integrations before any development budget is committed.

Discovers integration gaps mid-build, when changes cost the most time and budget.

Delivers a phased roadmap with priorities ranked by expected revenue impact.

Delivers features in the order they are built, not the order they create value.

Defines success metrics up front, so every release is measured against clear targets.

Measures success by launch date rather than conversion, revenue, or efficiency.

Leaves your team with documented decisions it can build on in-house or with any partner.

Leaves key decisions undocumented, tying future changes to the original vendor.

Ecommerce Consulting Company Partnership

Share your platform, revenue goals and biggest blocker. A senior consultant replies within one business day with scoped deliverables, a fixed fee and the first fixes worth funding.

Partners:
Microsoft, Salesforce, AWS

Platform Advisory: Which Ecommerce Platform Fits Your Business?

Shopify And Shopify Plus

A fast route to market with a large app ecosystem and managed infrastructure. We advise when its checkout, multi-store, and B2B features cover your requirements, and when they do not.

Adobe Commerce (Magento)

Deep customization and complex catalog support for businesses with demanding B2B or multi-site needs. We weigh that flexibility against hosting, upgrade, and development costs.

BigCommerce

Native B2B and multi-storefront features with an open API approach. We assess fit for mid-market sellers who want flexibility without managing infrastructure.

WooCommerce

A WordPress-based option suited to content-led brands with modest catalogs. We review whether plugins, hosting, and security upkeep stay manageable as volume grows.

Headless Commerce

Separates the storefront from the commerce engine for full design freedom and speed. We advise when the extra build and maintenance effort pays for itself.

Composable Architecture

Assembles search, CMS, checkout, and PIM from best-fit services. We map which components you actually need, so complexity stays proportional to the benefit.

Total Cost Of Ownership

We model license, hosting, app, development, and support costs over several years, so the platform decision rests on full cost, not the monthly plan price.

Integration Fit

We check each option against your ERP, CRM, PIM, and fulfillment systems, since a platform that cannot connect cleanly creates manual work from day one.

B2B Commerce Consulting Services and Portals

Our B2B ecommerce consultants configure contract prices, tiered discounts, customer specific catalogs and credit terms, so each logged in buyer sees the right number instantly and your reps stop correcting orders by phone. We start by mapping how pricing really works today, including spreadsheet exceptions, volume breaks, regional lists and negotiated deals that live only in a rep’s inbox. Those rules become structured price groups your platform and ERP both respect, with clear ownership for every update. Buyers gain confidence to order online, finance sees fewer credit notes, and sales leaders finally know which accounts earn the margin they were promised.

Proven Results In Digital Transformation

James Carter

“ENCYPHERS software development team delivered a custom enterprise platform that reduced our internal processing time significantly, on time and on budget.”

James CarterCTO, TechVentures Inc.
Sophie Williams

“We migrated our entire store to Shopify with ENCYPHERS ecommerce development team, and sales conversion improved within the first month across every device.”

Sophie WilliamsHead Of Digital
Khalid Mansouri

“Our mobile app was delivered on Flutter by ENCYPHERS in just 10 weeks, fully tested and ready to launch, exceeding what we initially scoped for our users.”

Khalid MansouriVP Product, NovaTech UAE
Rachel Thompson

“ENCYPHERS fixed our SEO and performance marketing, and within three months our organic traffic doubled thanks to their content strategy and CRO approach.”

Rachel ThompsonHead Of Growth
Daniel Hughes

“ENCYPHERS rebuilt our web platform on a headless CMS architecture. The new site is faster, easier to manage, and has already improved our search rankings.”

Daniel HughesDirector Of Technology
Fatima Rashidi

“ENCYPHERS handled our full digital transformation, from legacy system modernization to Salesforce implementation, with precision and real accountability.”

Fatima RashidiChief Digital Officer

Digital Commerce Insights
Guides on Platforms, CRO and B2B

Frequently Asked Questions

ENCYPHERS is a digital transformation services company offering web development, mobile app development, digital marketing, UI/UX design, software development, ecommerce services, AI development services, data analytics, cloud and DevOps, and enterprise platforms (Salesforce, Microsoft Dynamics 365, and ServiceNow). As a full-service digital transformation services provider, we manage the complete technology lifecycle from strategy through deployment and ongoing support.

ENCYPHERS operates as both. We provide digital transformation consulting services to define strategy and roadmap and then execute as an engineering partner across development, integration, and long-term platform support so clients aren't left managing a handoff between separate vendors.

ENCYPHERS delivers enterprise technology services built for complex, regulated environments while also supporting SMBs and startups that need scalable systems from day one. Our enterprise digital transformation services and business technology solutions are structured to grow with a company, not lock it into one size.

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This is an example of a meeting you would have with a potential customer to demonstrate your product.

Select a Date & Time

October 2026
MONTUEWEDTHUFRISATSUN
Time zone
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Got The Vision? We've Got The Expertise

Tell us more about yourself and what you've got in mind.

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